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Expert Site Reliability Engineer

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Technology
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00497155 Requisition #

WHO ARE WE LOOKING FOR
First and foremost! At Nike, we Win as a Team... so working in a Team environment and bringing your best game to the table matters. Respect the Team you are in, support them and be OK with occasionally leaning on them when you don't know the answers.

WHAT WILL YOU WORK ON
- You will use your expertise in full stack application support to provide meaningful site health and performance metrics and problem resolution, that will continuously drive reliability and infrastructure improvements.

- You will work across teams to proactively identify and solve incidents in a dynamic global 24x7 environment.

- Important to the role is the ability to identify, evaluate, and execute preventive measures to minimize/avoid impact to technical services.

- You would be able to lead critical incident and problem management process where you will engage appropriate colleagues, vendors, and leadership teams to restore service, lead root cause analysis and recommend solutions for long term fix.

- You will also provide support during key events, as well as prepare reports for management, identify risks/solutions, and make recommendations for continual improvement.


WHO WILL YOU WORK WITH
As a Site Reliability Engineer, you will work with a fast-paced, dynamic team ensuring an efficient an effective global team, providing problem resolution and driving process improvement.



WHAT YOU BRING TO NIKE
- 5-7+ years’ experience within Site Reliability or similar teams.

- Practical expertise in running and leading application reliability practices and multi-functional teams.

- Ability to work across teams to continuously analyze system performance in production, solve reported issues, and proactively identify areas in need of optimization

- Ability to bring automation and development standards with scalability and reliability in mind.

- Automation experience with any of the following Python, Go, Bash, Terraform, Jenkins, Powershell.

- Previous experience with developing and driving real time monitoring solutions that provide visibility into site health and key performance indicators

- Previous experience with CICD Pipeline, test and deployment automation.

- Working understanding of IT service management (Incident, Problem, Change and Knowledge management)

- Ability to mentor various engineering resource levels.

- Previous experience working within any of the following Multi-Cloud environments; Azure, Google, AWS, VMWare, Kubernetes.

- Prior experience with agile methodologies, performance engineering and automation tools

- Background with ITIL and Agile.

- The ability to cultivate a transparent culture that encourages learning and collaboration.


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