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NA RETAIL SERVICE DESK OPERATIONS ANALYST

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Technology
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00505046 Requisition #
Thanks for your interest in the NA RETAIL SERVICE DESK OPERATIONS ANALYST position. Unfortunately this position has been closed but you can search our 651 open jobs by clicking here.
WHAT YOU BRING
  • Bachelor’s degree in Business, Computer Science or a related field and/or
  • 5+ years’ experience performing technical support or customer service support including analytics and reporting
  • Experience managing the design and development of functional specifications and process/workflow documentation
  • The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies
  • The ability to apply architectural principles to business solutions
  • Exceptional analytical skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, and present data.

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