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Nike NYC - Head Coach Product Presentation - New York, New York

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Retail Stores
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00402923 Requisition #
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As our Nike Store Head Coach your mission will be to create an environment within a single medium to large volume store that will provide a premium consumer experience, front line of delivery of the premium employee experience and implement programs/processes to drive business results.
 
Responsibilities:
  • Responsible for all aspects of managing a single medium to large volume store
  • Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
  • Manage financial budget including labor costs and overall expenses
  • Develop strategies to maximize role of store within District (look beyond single store to district impact)
  • Manage Department and Assistant Managers and develop in-store talent.
  • Responsible for communication and delivery of rewards and recognition for store team
  • Creates plans to address loss prevention concerns with LP
  • Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning

  • Bachelor's Degree
  • 6 years' retail experience or 7 years' retail experience in lieu of a degree
  • A minimum of 4 years' management experience
  • Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management
  • Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
  • Proficient in Microsoft Office products and retail business systems
  • Ability to communicate in English
  • Ability to build, lead and manage high-performing teams
  • Ability to utilize tools to support conflict resolution and employee coaching and counseling
  • Ability to work weekends, evenings and holidays as needed
 

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