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00506485 Requisition #
As our Senior Mac Engineer, you will be responsible for the engineering and support of our Mac platform, approximately 20,000 devices globally. You will also be responsible for maintaining our Jamf Mobile Device Management platform and integrations, packages and scripts, configuration profiles and polices, and global provisioning configuration. Your responsibilities would include:

- MacOS Platform Administration and Support

- Jamf Mobile Device Management (MDM) Administration

- Apple Business Manager (ABM) Administration

- Hardware or Software Evaluations and Proof of Concepts

- Develop and Maintain Mac Hardware Standards

- Develop and Maintain macOS Packages for Deployment

- Develop and Maintain macOS Deployment Scripts (Bash, Python)

- Develop and Maintain macOS Configuration Profiles

- Maintain MacOS Patching to Security Standards

- Maintain Mac Application Patching to Business Partner Standards

- Maintain Mac Self Service Application Catalog

- Maintain Documentation in Mac Knowledge Repository

- Conduct UAT, Pilot, and Production Rollouts

- Problem Management and Incident Consulting

- Root Cause Analysis and Escalations


WHO WILL YOU WORK WITH:

You would be joining the Nike Enterprise Mac and Mobility team, based out of Nike World Headquarters in Beaverton, OR. We are part of Core Engineering Services in Global Technology. We are a team of diverse and talented engineers who are passionate about Apple and Mobile Technologies, and experts at Mobile Device Management at scale. Our Apple platform is large (100,000 devices) and our solutions are used heavily in our Corporate Campus and Retail Store locations globally. In addition to working with a talented core team, you will represent the Mac platform and Enterprise Mac & Mobility team in discussions with the business and key partners including:

- Mac and Mobility Engineering Operations Team

- Corporate Information Security Team

- Infrastructure Engineering Team

- End User Services Team

- Nike Retail Store Operations Team

- Vendor Partners (Apple, Jamf, Microsoft, etc.)



As a Senior Mac Engineer, you will bring the following:

- Enterprise Expertise with Apple platforms, technologies, and services, 5+ years on macOS, 2+ years with iOS.

- Strong working knowledge, demonstrated experience, and current certification on modern device management tools such as JAMF Pro or AirWatch Workspace One.

- Success in deploying, supporting, and administering large implementations of Macs

- Ability to triage, troubleshoot and fix problems, using vendor and third-party tools, and provide guidance to support teams where required

- Strong working knowledge of ServiceNow for ticket management and Jira for agile/lean project management

- Ability to support working during WHQ normal business hours (8 AM PST – 5 PM PST) and after hours "on-call" support when necessary to solve high profile issues or complete critical path projects.

- Proven ability to keep up with new technology and recommend hardware or software standards for global enterprise environments

- Research-oriented and methodical approach to solutioning

- Accountability and end-to-end ownership of solution or task

- Strong written and verbal communication skills.

- Bachelor’s degree in Computer Science, Information Systems, or other relevant subject area; 4 additional years’ experience in lieu of a degree

- Able to work remotely from home as needed

- Able to travel domestically or internationally on occasion

- Able to pass a 7-year background investigation


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