Service Manager
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- Technology
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- 161 Total Views
WHAT YOU BRING TO NIKE?
- At least 8 years of IT Service Delivery Management experience and Bachelors degree
- Certified in ITIL processes and proven knowledge on Global IT delivery, knowledge of ICT services, SLA, OLA, UC and contract
- Knowledge of and experience with governance of major global outsourcing deals and methods like Lean, Agile
- Good knowledge and broad understanding of global supplier market in the End User Service and infrastructure technology domain, integrated service management, including ICT security