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Transportation Business Analyst

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Supply Chain, Distribution & Logistics
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00501378 Requisition #
As a Transportation Business Analyst, you will be responsible for day-to-day support and administration of our inbound transportation systems, conducting root cause analysis on shipment exceptions and monitoring system performance! You will partner closely with the international and domestic transportation operations teams to train users, maintain standard operating procedures, and identify continuous improvement opportunities. You will serve as the subject matter expert and first point of escalation for data or process issues, and partner with the Global Transportation Center of Excellence to resolve production issues as they are discovered.


KEY RESPONSIBILITIES
- Monitors Transportation System Performance and data flow to ensure data accuracy from LSP/Carriers

- Serves as the day to day point of contact for Transportation System Troubleshooting including root cause analysis (RCA), validation of EDI messages receipts, and error messages review and resolution

- Maintains master data within transportation systems such as LSP allocations, etc.

- Evaluates and recommend new opportunities for enhancing our software, hardware and IT processes

- Supports Testing for System Enhancements such as new LSP integrations and capabilities

- Maintains required documentation and standard operating procedures to support system processes

- Leads and trains new system users on User Interface and reporting functionalities



WHAT YOU BRING TO NIKE
- Requires Bachelor’s degree in Computer Science, Supply Chain or related fields

- Minimum 2 years of working experience in transportation operations, system implementation or application management support

- Solid technical background and skilled at developing releases for upgrades, troubleshooting and implementation of new functionalities

- Working knowledge of domestic and international transportation operations preferred

- Excellent interpersonal skills and ability to translate sophisticated ideas into simple language for non-technicians

- Experiences in EDI/XML Preferred

- Experiences in Transportation Management Tools preferred (TMS, ARTA, SAP, FA&P)


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